ISS has provided mission critical and business travel services to the government and commercial companies for more than 18 years. We specialize in assisting small to midsize government contractors meet the stringent requirements of federally funded travel while providing travel services to government agencies worldwide.
Our ISS Travel Office has a well-established team of qualified, seasoned personnel readily available to implement, operate, and manage travel services for federal agencies and contractors. Whether your organization needs one travel transaction, or it requires a volume Blanket Purchase Agreement for travel services, ISS staff can meet the need. Our staff is knowledgeable about government accounting requirements and Federal Travel Regulations. Each agency and each contractor may have additional travel policies and procedures which supplement those of the FTRs. ISS offers 24/7 customer service and support, automated quality control, travel management reporting, savings programs that continually search for lowest fares, and on-line booking tools and credit card programs.
With Government clients, ISS has routinely handled travel with special government pricing and U.S. Government travel regulations. ISS agents utilize government contracts, commercially available fares, discounts, and combinations as appropriate for bookings to provide the least possible cost to the government. In the 18 years ISS has provided travel services, compliance to our clients’ service level requirements has been excellent. Customer surveys indicate that more than 99 percent of the time, respondents rank ISS staff members as good, very good or excellent. We have developed a very dynamic and open-ended travel offering that seamlessly integrates with our clients’ systems.
Online Travel Services
Our focus is always traveler engagement. We provide a total trip management platform exclusively for ISS travelers, travel managers and travel arrangers. Our cloud-based platform is designed to keep travelers in-program, guide spending decisions, improve compliance and provide duty of care utilizing the latest technology and mobile solutions.